This Privacy Policy describes how we collect, use, disclose, and protect personal information in accordance with the Consumer Protection Law of the Sultanate of Oman.

1. Information We Collect

We may collect the following information:

Name, contact details, and identification information

Purchase and transaction details

Communication records

Any other information voluntarily provided by the consumer

2. Purpose of Collection

Personal data is collected solely for:

Providing commodities or services

Issuing invoices and guarantees

Processing payments, refunds, and replacements

Communicating important notices, warnings, or recalls

Compliance with legal and regulatory obligations

3. Transparency & Accuracy

We are committed to transparency and accuracy in accordance with Articles (14), (19), and (20) of the Consumer Protection Law. Consumers have the right to correct or update their information.

4. Disclosure of Information

Consumer information will not be shared with third parties except:

When required by law or competent authorities

For inspection, investigation, or enforcement purposes

To protect consumer health, safety, or legal rights

5. Data Protection

Reasonable administrative and technical measures are implemented to protect personal data against misuse, loss, or unauthorized access.

6. Consumer Rights

Consumers may request access, correction, or deletion of their personal data where legally permissible.

7. Changes to this Policy

This Privacy Policy may be updated to remain compliant with applicable laws and regulations.

8. Contact Information